Delivery Options
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Delivery for Most Products:
- (a) Standard Domestic Delivery (Within Australia):
For most orders within Australia, we offer Standard Domestic Delivery via Australia Post. We aim to deliver your order within 3-10 business days from the date your order is dispatched. Delivery times may vary depending on the destination postcode and any external factors that may affect shipping times. - (b) Express Domestic Delivery (Within Australia):
If you're looking to receive your order faster, we also offer Express Domestic Delivery through Australia Post. Express delivery is typically faster, with a target delivery timeframe of 1-3 business days (depending on the delivery postcode) from the date of dispatch. Please note that not all products are eligible for express delivery, and express shipping may not be available for all locations. You can check the availability of express delivery on the product page or during checkout. - (c) International Delivery:
For international customers, we provide International Delivery services through Australia Post. The estimated delivery time for international orders is generally 10+ business days from dispatch. These timeframes are based on deliveries to metro areas of major cities and do not account for any delays in customs processing or factors beyond Australia Post's control. Keep in mind that international shipping can take longer due to customs clearance or local delivery carrier processes, and delivery times may vary based on the destination country.
Magazine Subscription Delivery (First Issue Only):
- For customers purchasing magazine subscriptions, delivery timeframes for the first issue can vary. For specific information regarding the delivery time of your first issue, please refer to the 'More Information' section on the magazine’s product page on our website. Subsequent issues will follow the regular delivery process outlined above.
Service Delivery:
- In some cases, the delivery of services may be handled by Australia Post’s authorized suppliers. These suppliers may determine the delivery method and the provider responsible for delivering the service to you. If your order involves a third-party service provider, we will notify you about the delivery process and any relevant details.
Multiple Deliveries:
- Please note that in some cases, items from your order may be shipped separately or individually. This occurs when the products are fulfilled from different locations or directly from an authorized Australia Post supplier. If your order is split into multiple deliveries, you will receive separate tracking details for each shipment, and each item will be delivered according to the estimated timeframes for its respective dispatch.
Additional Information on Delivery:
- Delivery Costs: Shipping costs will be calculated at checkout based on your delivery address and the items you’re purchasing. Free delivery options may be available depending on the total value of your order and any current promotions.
- Tracking Your Order: Once your order is dispatched, you will receive an email with a tracking number and a link to track your delivery through Australia Post.
- Delivery Delays: Please be aware that during peak seasons, such as holidays, delivery times may be extended due to high shipping volumes. We encourage you to place your orders in advance during these times.